Cookie Policy
Understanding how we use cookies to enhance your experience with Natural Wellness Premium
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our site. At Natural Wellness Premium, we use cookies responsibly to enhance your shopping experience while respecting your privacy.
These files are completely safe and do not contain any personal information that could identify you directly. They simply help us personalize your experience and ensure our website functions efficiently across all devices and browsers.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as secure login, shopping cart management, and checkout processes. Without these cookies, certain features of our website would not work as intended.
- Remember items in your shopping cart
- Maintain your login session
- Process secure transactions
- Enable website security features
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.
- Track website usage patterns
- Identify popular products and pages
- Analyze conversion rates
- Measure website performance
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. These cookies allow us to remember your preferences and provide you with a more personalized experience.
- Remember your language preference
- Store your product preferences
- Maintain wishlist items
- Personalize content recommendations
Marketing and Advertising Cookies
These cookies track your browsing habits to show you advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of our marketing campaigns.
- Track browsing across websites
- Deliver relevant product recommendations
- Measure advertising campaign effectiveness
- Show personalized promotional content
How We Use Cookies
At Natural Wellness Premium, we use cookies to create a seamless and personalized shopping experience for all our customers. Our cookie usage is designed to be transparent, responsible, and beneficial to your browsing experience.
Shopping and Product Experience
When you browse our wellness products, cookies help us provide personalized recommendations based on your interests and previous browsing behavior. They also ensure that your shopping cart persists across different sessions and devices.
Website Performance and Security
Cookies play a crucial role in maintaining website security and performance. They help protect against fraudulent activities, optimize page loading speeds, and ensure our checkout process remains secure and reliable.
Customer Service and Support
By understanding how you navigate our website, we can better optimize our customer support resources and provide more efficient assistance when you need it. This helps us continually improve our service quality.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use several external services that may set cookies to enhance your experience:
| Service Provider | Purpose | Cookie Name |
|---|---|---|
| Google Analytics | Website analytics and performance tracking | _ga, _gat, _gid |
| Facebook Pixel | Social media advertising and tracking | _fbp |
| Shopify | E-commerce platform and shopping cart | _shopify_sa_p, _shopify_sa_t |
| Hotjar | User behavior analysis and heat mapping | _hjSession |
Managing Your Cookie Preferences
You have full control over how we use cookies on your device. We believe in giving you complete transparency and choice regarding your privacy settings.
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can typically find these settings in the 'Options' or 'Preferences' menu of your browser.
- Accept or reject cookies
- Delete existing cookies
- Set preferences for specific websites
Cookie Preferences
You can also manage your cookie preferences directly through our website. Use the cookie settings panel to customize your experience.
- Toggle cookie categories on/off
- Save your preferences for future visits
- Reset to default settings anytime
Important Note
Please note that disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to function properly. If you disable functional cookies, some features like product recommendations and personalized content may not work as intended.
Cookie Retention and Security
We take the security and privacy of your data seriously. Our cookie management practices ensure that your information is handled responsibly and in compliance with applicable privacy laws.
How Long Cookies Last
Cookie expiration periods vary depending on their purpose and type:
Security and Encryption
All cookies used on our website are encrypted and secure. We never store sensitive personal information such as passwords or credit card details in cookies. Our cookie practices comply with GDPR, CCPA, and other international privacy regulations.
Updates to Our Cookie Policy
We may occasionally update this Cookie Policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Significant changes will be communicated through prominent notices on our website or via email if you have subscribed to our newsletter.
Your continued use of our website after any changes indicates your acceptance of the updated Cookie Policy.
Contact Us
If you have any questions about our Cookie Policy or how we use cookies, please don't hesitate to contact us:
Address
142 Marylebone Road
London NW1 5PT
United Kingdom
Phone
+44 20 7586 9432
Business Hours:
Monday-Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Questions About Our Cookies?
We're committed to transparency and helping you understand how we use cookies to enhance your experience. If you need clarification on any aspect of our cookie practices, our privacy team is here to help.